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palermohouse

<p>To keep your chair in tip-top shape, we recommend using one&#xA0;<a href="https://palermo.house/collections/inserts-and-refill/products/dune-fill" id="isPasted">Dune Refill</a> Insert every 12-18 months, depending on your weight and usage frequency. Each Ottoman needs one refill insert every 24-36 months.</p>

To keep your chair in tip-top shape, we recommend using one Dune Refill Insert every 12-18 months, depending on your weight and usage frequency. Each Ottoman needs one refill insert every 24-36 months.

Do I need to purchase additional fill over time?

General

Can I swap my dunes slipcovers?

What is the vegan leather made of?

What is the function of the All Weather Covers (AWC)?

Do you have any showrooms?

What are the dimensions and weight of the boxes for my purchase?

What are the dimensions of each product?

How can I order fabric swatches?

How can I assemble my new product(s)?

Can I machine wash the Dune Covers?

How should I clean the Dune Covers?

Can the Outdoor Dune Loungers be left out in any weather (rain, sun, snow)?

How do I operate the safety zipper on my lounger?

Product Care

How do I update my order or request a change?

Can I request my order to be held and shipped at a later date?

What can I do if my order is delayed and I won't be home to receive it?

Order Management

What do I do if I receive the wrong item in my order?

What do I do if my item(s) arrives damaged?

My order was marked delivered but it’s not here.

Order Issue

How much does shipping cost?

Do you ship internationally?

How do I track my order and what should I do if I notice delivery issues?

What happens if my order is lost?

What should I do if my order arrives incomplete?

Will my delivery include white glove service to set up the items inside my home?

Do I need to purchase additional fill over time?Updated 9 months ago