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palermohouse

Yes! You can apply online through our website and start enjoying exclusive benefits.We warmly welcome interior designers, architects, stagers, and other design professionals to join the&#xA0;Palermo House Trade Program. As a trade member, you&#x2019;ll receive:<ul data-start="416" data-end="520"><li data-start="416" data-end="447">A dedicated account manager</li><li data-start="448" data-end="465">Free swatches</li><li data-start="466" data-end="498">Early access to new launches</li><li data-start="499" data-end="520">Exclusive savings</li></ul>We&#x2019;re excited to partner with you on your next project and help bring your vision to life.&#x1F449; <a href="https://docs.google.com/forms/d/e/1FAIpQLSfDH28f1dth3RuUn38xUrbjJgAoEQ2TpF-7VaKJigDNegaJmg/viewform">APPLY HERE</a> and we&#x2019;ll get back to you within 1&#x2013;2 business days!

Yes! You can apply online through our website and start enjoying exclusive benefits. We warmly welcome interior designers, architects, stagers, and other design professionals to join the Palermo House Trade Program.As a trade member, you’ll receive:.

Do you have a trade program?

General

Can I swap my Dume slipcovers?

What is the vegan leather made of?

What is the function of the All Weather Covers (AWC)?

Do you have any showrooms?

Do I need to purchase additional fill over time?

What are the dimensions and weight of the boxes for my purchase?

What are the dimensions of each product?

How can I order fabric swatches?

How can I assemble my new product(s)?

Can I machine wash the Dume Covers?

How should I clean the Dume Covers?

Can the Outdoor Dume Loungers be left out in any weather (rain, sun, snow)?

How do I operate the safety zipper on my lounger?

Product Care

How do I update my order or request a change?

Can I request my order to be held and shipped at a later date?

What can I do if my order is delayed and I won't be home to receive it?

Order Management

What do I do if I receive the wrong item in my order?

What do I do if my item(s) arrives damaged?

My order was marked delivered but it’s not here.

Order Issue

How much does shipping cost?

Do you ship internationally?

How do I track my order and what should I do if I notice delivery issues?

What happens if my order is lost?

What should I do if my order arrives incomplete?

Will my delivery include white glove service to set up the items inside my home?

What should I do if I only received part of my order?

Shipping & Delivery

What’s your return policy?

What is the status of my return?

How can I start an exchange or return?

If I ordered an outdoor set and didn't like it, could I exchange the covers for indoor fabric?

How can I exchange an item for a different color?

Return & Exchange

Do you have a trade program?Updated 3 hours ago