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palermohouse

At Palermo House, we ship our products ready-to-assemble. The weight and dimensions of the boxes for each product are as follows: Dune Chair25 x 25 x 25 (2 boxes)14 lb Dune Ottoman24 x 24 x 24 (1 box)10 lb Dune Ottoman24 x 24 x 24 (4 boxes)10 lb

At Palermo House, we ship our products ready-to-assemble. The weight and dimensions of the boxes for each product are as follows:. Dune Chair. 25 x 25 x 25 (2 boxes). 14 lb. Dune Ottoman. 24 x 24 x 24 (1 box). 10 lb. Dune Ottoman. 24 x 24 x 24 (4 box

What are the dimensions and weight of the boxes for my purchase?

General

Can I swap my dunes slipcovers?

What is the vegan leather made of?

What is the function of the All Weather Covers (AWC)?

Do you have any showrooms?

Do I need to purchase additional fill over time?

What are the dimensions of each product?

How can I order fabric swatches?

How can I assemble my new product(s)?

Can I machine wash the Dune Covers?

How should I clean the Dune Covers?

Can the Outdoor Dune Loungers be left out in any weather (rain, sun, snow)?

How do I operate the safety zipper on my lounger?

Product Care

How do I update my order or request a change?

Can I request my order to be held and shipped at a later date?

What can I do if my order is delayed and I won't be home to receive it?

Order Management

What do I do if I receive the wrong item in my order?

What do I do if my item(s) arrives damaged?

My order was marked delivered but it’s not here.

Order Issue

How much does shipping cost?

Do you ship internationally?

How do I track my order and what should I do if I notice delivery issues?

What happens if my order is lost?

What should I do if my order arrives incomplete?

Will my delivery include white glove service to set up the items inside my home?

What are the dimensions and weight of the boxes for my purchase?Updated 8 months ago