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palermohouse

<p>We provide free shipping on orders over $1000 within the continental United States. At this time, we are only shipping to addresses within the mainland U.S.</p>

We provide free shipping on orders over $1000 within the continental United States. At this time, we are only shipping to addresses within the mainland U.S.

How much does shipping cost?

Shipping & Delivery

Can I swap my Dume slipcovers?

What is the vegan leather made of?

What is the function of the All Weather Covers (AWC)?

Do you have any showrooms?

Do I need to purchase additional fill over time?

What are the dimensions and weight of the boxes for my purchase?

What are the dimensions of each product?

How can I order fabric swatches?

General

How can I assemble my new product(s)?

Can I machine wash the Dume Covers?

How should I clean the Dume Covers?

Can the Outdoor Dume Loungers be left out in any weather (rain, sun, snow)?

How do I operate the safety zipper on my lounger?

Product Care

How do I update my order or request a change?

Can I request my order to be held and shipped at a later date?

What can I do if my order is delayed and I won't be home to receive it?

Order Management

What do I do if I receive the wrong item in my order?

What do I do if my item(s) arrives damaged?

My order was marked delivered but it’s not here.

Order Issue

Do you ship internationally?

How do I track my order and what should I do if I notice delivery issues?

What happens if my order is lost?

What should I do if my order arrives incomplete?

Will my delivery include white glove service to set up the items inside my home?

How much does shipping cost?Updated 5 days ago