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<p>If you notice that part of your order is missing upon delivery, please first check the tracking information provided via the tracking link. It&apos;s possible that your items were shipped in multiple packages that may arrive separately. If the tracking indicates that there are additional packages in transit, please allow some time for the rest of your delivery to arrive. We apologize for any inconvenience this may cause and invite you to reach out to our customer service with any further questions or concerns you might have regarding your shipment.</p>

If you notice that part of your order is missing upon delivery, please first check the tracking information provided via the tracking link. It's possible that your items were shipped in multiple packages that may arrive separately. If the tracking in

What should I do if I only received part of my order?

Shipping & Delivery

Can I swap my dunes slipcovers?

What is the vegan leather made of?

What is the function of the All Weather Covers (AWC)?

Do you have any showrooms?

Do I need to purchase additional fill over time?

What are the dimensions and weight of the boxes for my purchase?

What are the dimensions of each product?

How can I order fabric swatches?

General

How can I assemble my new product(s)?

Can I machine wash the Dune Covers?

How should I clean the Dune Covers?

Can the Outdoor Dune Loungers be left out in any weather (rain, sun, snow)?

How do I operate the safety zipper on my lounger?

Product Care

How do I update my order or request a change?

Can I request my order to be held and shipped at a later date?

What can I do if my order is delayed and I won't be home to receive it?

Order Management

What do I do if I receive the wrong item in my order?

What do I do if my item(s) arrives damaged?

My order was marked delivered but it’s not here.

Order Issue

How much does shipping cost?

Do you ship internationally?

How do I track my order and what should I do if I notice delivery issues?

What happens if my order is lost?

What should I do if my order arrives incomplete?

Will my delivery include white glove service to set up the items inside my home?

What’s your return policy?

What is the status of my return?

How can I start an exchange or return?

Return & Exchange

What should I do if I only received part of my order?Updated 9 months ago