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Return & Exchange

What’s your return policy?

If you are unsatisfied with your purchase for any reason, we are happy to accept returns within 30 days of delivery. Returns will be refunded in the original method of payment. Due to the large size of the Dune Loungers, return fees are $150 per Chai

What is the status of my return?

We apologize for any delay in processing your return. Please know that if you have returned an item, and according to tracking it has been delivered to our warehouse, we will follow up with our team to expedite the process. Due to holidays or high vo

How can I start an exchange or return?

To start an exchange or return, you can contact us at [email protected]. We will send you a return shipping label, as well as instructions on how and where to send your package.