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Return & Exchange

What’s your return policy?

RETURN POLICY. If you are unsatisfied with your purchase for any reason, we are happy to accept returns within 30 days of delivery. Returns will be refunded in the original method of payment. As part of our comfort guarantee, we are proud to offer a

What is the status of my return?

We apologize for any delay in processing your return. Please know that if you have returned an item, and according to tracking it has been delivered to our warehouse, we will follow up with our team to expedite the process. Due to holidays or high vo

How can I start an exchange or return?

To start an exchange or return, you can contact us at [email protected]. We will send you a return shipping label, as well as instructions on how and where to send your package.

If I ordered an outdoor set and didn't like it, could I exchange the covers for indoor fabric?

Absolutely! If you are unsatisfied with the feel of your outdoor set, you can exchange the covers for an indoor performance fabric. There would be no problem arranging an exchange, as long as the covers are in perfect condition, the original packagin

How can I exchange an item for a different color?

Yes! If you'd like to exchange your covers for a different color, here's how it works:. Purchase the new covers in your preferred color from the Dume Covers Collection. Once your order is placed, we’ll ship the new covers and email you prepaid return